Privacy Policy

Last Updated: August 28, 2026

This Privacy Policy explains how Dime Desktop Resource Co., Ltd. (“we,” “our,” or “us”), located at Office 7, 76 Placeholder Road, Hat Yai 00000, Thailand, collects, uses, stores, and protects personal information gathered through our website (glow-prismhub.click) and our educational walkthrough programs.

1. Data Controller Identification

The designated Data Controller responsible for your personal data is:

• Entity Name: Dime Desktop Resource Co., Ltd.
• Office Address: Office 7, 76 Placeholder Road, Hat Yai 00000, Thailand
• Data Protection Inquiries: contact@glow-prismhub.click
• Phone: +66 74 000 307

2. Categories of Information We Collect

We limit data collection strictly to information necessary for providing educational services and responding to academic inquiries:

1. Direct Inquiry Data: When you submit a booking or contact request, we collect your full name, email address, selected curriculum interest, preferred delivery format, and any background information you share in your study brief.
2. Technical & Session Metadata: During interactive remote sessions, we may log attendance timestamps and technical connection quality metrics.
3. Anonymized Analytics Data: Standard web server logs including anonymized IP addresses, browser types, referring pages, and operating systems to optimize website responsiveness.

3. Lawful Basis & Purposes of Processing

In accordance with the Thailand Personal Data Protection Act (PDPA B.E. 2562) and applicable global data standards, we process your information under the following legal bases:

• Contractual Necessity: Processing inquiry and contact data to schedule, deliver, and coordinate educational walkthroughs and provide study materials.
• Legitimate Academic Interests: Maintaining laboratory security, preventing unauthorized access to sandbox workstations, and improving curriculum content.
• Consent: Storing cookie preferences and non-essential analytical metrics when you explicitly opt in.

4. Data Retention Schedule

We retain personal information only for as long as necessary to fulfill the educational purposes for which it was gathered:

• Inquiry & Booking Records: Retained for twenty-four (24) months following the completion of your educational program to support follow-up academic questions and certificate issuance.
• Accounting & Billing Invoices: Retained for seven (7) years in compliance with Thai statutory tax and corporate recordkeeping laws.
• Server Access Logs: Automatically rotated and deleted after ninety (90) days.

5. Your Data Protection Rights

Under Thai PDPA and international privacy standards, you hold specific rights regarding your personal information:

• Right of Access: Request a copy of the personal information we maintain regarding your account.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal details.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer required for educational or statutory purposes.
• Right to Restrict Processing: Request temporary suspension of data processing during verification disputes.
• Right to Data Portability: Obtain your structured data in a commonly used, machine-readable format.
• Right to Object: Object to data processing based on legitimate interests at any time.

To exercise any of these rights, submit a written request to contact@glow-prismhub.click. We respond to all verified requests within thirty (30) calendar days.

6. International Data Transfers & Security

Your data is primarily processed and securely stored on servers located within Thailand and secure cloud infrastructure complying with ISO/IEC 27001 standards. We enforce end-to-end TLS encryption for all data in transit and implement strict access controls across all workstation environments.